Terms of Service

Last updated: 29 July 2026

These Terms govern your use of TradeLock, operated by Tradeily, London, United Kingdom ("we", "us", "our"). Contact: support@tradeily.com.

By creating an account, installing TradeLock, or starting a subscription or trial, you agree to these Terms. If you do not agree, do not use TradeLock.

1. Eligibility

You must be 18 or over to use TradeLock.

You confirm that you are trading with your own funds, or under a legitimate arrangement with a proprietary trading firm that permits you to do so.

Accounts are personal and non-transferable. You are responsible for keeping your credentials secure and for activity carried out under your account.

2. What TradeLock is

TradeLock is a self-restriction and discipline tool. It lets you define rules for your own trading and then restricts your own access to applications on your own devices when those rules are broken.

TradeLock is not a broker, financial adviser, portfolio manager, or investment service. It does not provide financial, investment, tax, or legal advice, and it does not offer trading signals or recommendations.

We do not execute trades, hold client funds, or act as an intermediary between you and any market.

3. No guarantee of outcome

TradeLock enforces limits that you define.

It does not predict markets, influence trade outcomes, or guarantee that you will pass any evaluation, avoid losses, or achieve any result. Nothing in the product or on our website should be read as a claim about your trading results.

4. Broker connection

Where you connect a trading account, the connection is read-only.

TradeLock reads your positions, balance, equity, and closed trade history in order to evaluate the rules you have set. It does not place, modify, or close trades, and it cannot move funds.

You are responsible for:

• the accuracy of the credentials you supply; and
• ensuring that connecting a third-party tool does not breach the terms of your broker or your proprietary trading firm.

Check your firm's rules on third-party tools before connecting. We are not affiliated with any broker, exchange, or proprietary trading firm.

5. Limitations of enforcement

Read this section carefully. It describes what TradeLock cannot promise.

TradeLock depends on operating system permissions, network availability, and third-party broker APIs.

It may fail to block an app or fail to detect a breach due to circumstances outside our control, including but not limited to: operating system updates, changes to permissions you have granted, device settings, Screen Time or Family Controls configuration, loss of network connectivity, and broker or data-provider API outages.

TradeLock is a tool to support your discipline. It is not a guarantee against your own conduct. You remain solely responsible for your trading decisions and their consequences, whether a lock held, failed to hold, or prevented you from acting.

6. Subscriptions and billing

• A 7-day trial with full access is available. A payment card is required to start it.
• Unless you cancel before the end of the trial, your subscription begins automatically at the end of the trial and the plan price is charged to your card.
• Subscriptions renew automatically — monthly plans monthly, annual plans annually — until cancelled.
• You may cancel at any time in your account settings, or by emailing support@tradeily.com. Cancellation takes effect at the end of the period you have already paid for. You keep access until then, and are not charged again.
• Prices, currency, and any applicable VAT are as shown at the point of purchase. We will give you at least 30 days' notice by email before any price change affecting your renewal.
• Purchases made through the Apple App Store are governed by Apple's terms. Those subscriptions are managed in your Apple account settings, and refunds for them are handled by Apple, not by us.

7. Refunds and cancellation rights

Your statutory 14-day right

As a UK consumer buying at a distance, you normally have 14 days from entering the contract to cancel it for any reason.

Where you ask us to begin supplying the service immediately, and acknowledge that you lose your right to cancel once it has been fully performed, that statutory right may be lost. Where the service has begun but is not fully performed, you may still cancel within the 14 days and we will refund you, less a proportionate amount for what you have already received.

Starting the 7-day trial is a request for immediate supply, and you will be asked to acknowledge this at sign-up.

Our own refund position

Beyond your statutory rights:

• The 7-day trial is how we expect you to evaluate TradeLock. Cancel before day 7 and you are not charged at all.
• If you are charged and contact us within 14 days of that charge having not used the service in that period, we will refund it.
• Annual plans cancelled mid-term are not refunded pro rata, unless refused for a reason that engages your statutory rights.
• If TradeLock fails to work as described and we cannot fix it in a reasonable time, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

Refund requests: support@tradeily.com.

8. Emergency release

TradeLock includes an emergency release for genuine need.

It takes effect after a one-hour delay, and using it resets your discipline streak. It is not available as an instant override — that delay is the product working as intended, not a fault.

9. Acceptable use

You may not:

• circumvent, disable, or attempt to defeat the lock mechanism or licensing;
• reverse engineer, decompile, or derive the source code of the software, except to the extent this cannot lawfully be restricted;
• share, resell, sublicense, or rent your account or access; or
• use TradeLock to restrict a device that is not yours, or to control another person's device without their informed consent.

We may suspend or terminate an account that breaches this section.

10. Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for anything else that cannot be excluded or limited under UK consumer law. If you are a consumer, you keep all rights that cannot legally be waived.

Subject to that:

• We are not liable for losses that were not foreseeable at the time you entered into these Terms.
• We are not liable for loss arising from your trading decisions, from a lock that held, or from a lock that failed to hold for a reason described in section 5.
• We are not liable for business losses, including loss of business revenue, loss of anticipated savings, loss of business opportunity, or business interruption. TradeLock is supplied for personal use.
• Where liability can lawfully be capped, our total liability to you in any 12-month period is limited to the greater of the amount you paid us in that period or £100.

11. Termination

You may cancel your subscription and delete your account at any time. Deleting your account ends this agreement, subject to any period you have already paid for.

We may suspend or end your access if you breach these Terms, if we are required to by law, or if we discontinue TradeLock. Where we discontinue TradeLock, we will give you reasonable notice and refund the unused portion of any prepaid period.

Sections 3, 5, 9, 10, and 12 survive termination.

12. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

13. Changes to these Terms

We may update these Terms. Where a change materially affects your rights, we will email you at least 30 days before it takes effect. Continuing to use TradeLock after that date means you accept the updated Terms.